Last updated: 01 Aug 2026

Communication and Email Policy

Rules for reminders, Gmail sending, templates and reply tracking.

Transactional communication

Action item reminders, approvals, meeting follow-ups and account/security messages are service communications. Tenant admins control sender profiles and templates.

Recipient consent

Marketing or bulk messages require lawful basis, opt-out handling and tenant responsibility. Siwach should not be used as a spam tool.

Reply tracking

When Gmail reply sync is enabled, Siwach reads only the thread/reply information needed to update the related action item and audit trail.

Contact and updates

For privacy, deletion, security, billing or compliance requests, use the Data Rights page. Siwach keeps these policies updated whenever app behavior, SDKs, vendors, permissions or data processing practices change.